- Client relationship management
- Target Market - Banking and Financial Services
- Team Leading
Role Responsibilities
§ Responsible for strategic planning for a cluster of targeted accounts
§ Responsible for managing business unit target revenues, profitability and customer satisfaction
§ Responsible for business development in the assigned portfolio
§ Responsible for people management; involved in hiring decisions, finalizing appraisals and development plans
§ Responsible for overall motivation and morale of the group
§ Responsible for customer satisfaction and relationship building
§ Provides overall direction to the project teams
§ Routinely reports account status to Senior Management
§ Has authority to make account related decisions
§ High level of influence within the organization and external customers/ business partners
Skills and Qualifications
§ Proven track record of growing and managing a successful services business with clients across Hong Kong
§ Proven experience in managing business outcomes with speed, flexibility and innovation
§ Prior experience with Digital Transformation and Digital solutions will be advantageous
§ Demonstrated strong leadership skills, particularly with highly diverse teams
§ Deep knowledge of Information Systems/Business Consulting Methodologies
§ Senior executive presence – possesses an interest and passion toward engaging senior level executives in grasping and enabling fundamentals of business change through consulting solutions
§ Experience and track record in successful delivery of technical/ management consulting services, preferably gained at a top tier consulting firm
§ Executive-level experience in the areas of resource management (financial, cost and asset) preferably with a mix of consulting and operations experience
§ Excellent communication and facilitation skills
§ Ability to speak local languages will be an advantage
§ Exceptional client management skills and experience
§ Ability to work collaboratively in a virtual and highly-matrixed environment