IT Services Manager/ IT Support Manager

Location: Hong Kong
Job Type: Permanent
Industry: 資訊科技
Reference: 33963_1635929185
Job Published: 2021年11月03日 16:46

  • In house perm role
  • 13 months salary/ IT production support
  • Incident/ ITIL/ banking and finance

Our client is a sizable company with over 500 staffs in Hong Kong. They are now looking for the captioned position to join their IT team.

Report to the senior manager your will be responsible for managing the IT service management team to cover IT production and application support, incident management and standard. You will have to develop KPI and metric for ongoing improvement.

Requirements:

  • Bachelor degree of Information Technology or any related disciplines, certificate holder of ITIL/ PMP is a plus
  • With 10 years of work experience and 3 years in supervisory level, familiar with banking and finance application is a plus
  • Strong experience in IT operational/ production support, understanding of IT incident and service management
  • Hands on experience in application design and support and able to lead the team to meet SLA
  • Good command of Chinese and English
  • Good communication skill and interpersonal skill

Any interested parties please apply online with your latest cv. Feel free to call Jade Lo +852 3905 1195 for discussion.