Back Office Support (Global Corporate Bank)

Location: Hong Kong
Job Type: Permanent
Industry: Retail & Corporate Banking
Reference: 33847_1623718804
Job Published: June 15, 2021

Our client which is a reputable global corporate bank is looking for an back office applications support to maintain trade / supply chain operations

Responsibilities

  • Perform system non-regression test and co-ordinate with IT departments for handling system upgrade or migration
  • Conduct systems' relevant testing ensuring with maximum alignment to operations
  • Study, prepare and validate end-users business requirement for IT development
  • Provide system support and maintain up to date parameter set up in trade operation systems for trade clients in HK & regional branches
  • Prepare monthly management reports and regular reports for operations teams
  • Handling revenue sharing according to pre-agreed arrangement, including the accounting entries posting and payment via Swift
  • Handling unallocated swift messages
  • Monitor workflow and procedures to be running in proper paths enabling the Quality Target could be achieved
  • Perform general administrative tasks
  • Coordinate with stakeholders and be 1st level contact with stakeholders to ensure Trade applications are running
  • Any other activities relating to trade operation processing as assigned by Management.
  • Bring Direct contribution to operational permanent control framework
  • Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls
  • Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified
  • Comply with internal and external regulatory and compliance requirements
  • Comply with the standards of Code of Conduct
  • Comply with the IT Security policies
  • Ensure adherence to AML related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.
  • Share knowledge and experience with colleagues in team to build up team spirit and/or improve working efficiency.
  • Contribute in developing new products or plans jointly with other teams / sites