Job Responsibilities

Drive the overall financial performance of the hotel cluster, ensuring revenue goals and guest satisfaction targets are consistently achieved or surpassed
Lead budget planning and implement short- to mid-term sales and marketing initiatives to enhance revenue and profitability
Oversee major operational priorities, including capital improvement projects, guest experience enhancement, and refurbishment programmes
Provide direction to department heads and cross-functional teams to elevate service quality, operational productivity, and commercial results
Ensure full adherence to operational controls, standard operating procedures, internal policies, and brand service standards
Safeguard and strengthen the hotel brand reputation through consistent leadership and quality execution
Ensure compliance with all relevant legal, regulatory, occupational health and safety, and fire safety requirements
Identify growth opportunities and cultivate long-term partnerships that support sustainable business success

Job Requirements

Bachelor's degree in Hospitality Management or a related discipline
Minimum 10 years of solid experience in the hospitality industry
Proven track record working with international hotel brands and managing large-scale hotel operations
Strong commercial awareness and business acumen
Outstanding leadership and influencing skills, with the ability to motivate teams and build alignment to achieve business objectives
Excellent command of spoken and written English; proficiency in Chinese will be an advantage