ServiceNow Technical Architect

Location: Hong Kong
Job Type: Permanent
Industry: Technology
Reference: 33806_1620009009
Job Published: May 03, 2021

  • Consulting and Implementation Experience
  • Servicenow Project Implementation
  • 13 months' Salary


  • Architect the solutions to deliver business requirements centered on multiple ServiceNow products and ability to provide integrations solutions on client's applications/systems
  • Design ServiceNow solutions, and ability to recommend best practice design, components, models and deliverables to clients
  • Gather customer requirements, translate to solutions, and ability to articulate to client
  • Managed the engagement and ensure continuity from pre-sales to delivery
  • Support the team to develop ServiceNow business opportunities and assist to identify additional business opportunities
  • Work collaboratively with Engagement Manager to monitor the scope and resolve technical issues and challenges
  • Accountable on overall quality and delivery of the implementation and development of work; may perform a portion of development on Stories that cannot be delegated
  • Serve as primary technical point-of-contact for projects and as the face of the implementation/development team to the client
  • Provide guidance and road map to Developers and Technical Consultants, in relation to technical, design standards and implementation of best practices


  • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles.
  • Holder of ServiceNow certifications preferred
  • Minimum 3 years of relevant experience on ServiceNow Solutions, strategy and deployment
  • Strong consulting and implementation experience, with full development lifecycle (requirements, design, build, test, deploy and support)
  • Strong understanding of ServiceNow portfolio and ServiceNow platform at an architectural level
  • Excellent on the best practices, specifically on ITSM, ITAM, ITOM or ITBM
  • Excellent on communication and customer presentation