Assistant Infrastructure Manager

Job Type: Permanent
Industry: Technology
Reference: 34697_1707278991
Job Published: February 07, 2024

Job Duties

  • Report to Head of IT and manage a team to oversee daily IT operations to ensure stable infrastructure performance
  • Infrastructure scope includes but not limits to servers, network, storage, desktop, database and data center
  • Manage and maintain the SLA of IT support services to users and investigate on root causes on recurring issues
  • Design network infrastructure on LANs, WANs, security and wireless solutions
  • Establish IT policies and procedures on Infrastructure and Operations and create/maintain documentation
  • Work with external vendors to ensure provided services met with agreed standards and negotiate on costs
  • Manage the IT procurement process and inventory on IT hardware, software and services
  • Participate IT audits and budgeting
  • Assist in projects on demand

Job Requirements

  • Degree in Computer Science, Information Technology or relevant discipline
  • Minimum of 6 years' experience in managing infrastructure operation with at least 2 years in a people management role
  • Well-rounded technical proficiency on infrastructure concepts such as Windows OS, Active Directory, Windows/Linux server, MS Exchange, network equipment (LAN/WAN/Wireless/VPN/firewall), IP phone, VC system, virtualization, backup & storage, disaster recovery planning, security administration, data center & IT service management
  • Solid experience in IT infrastructure project management
  • Knowledge of DBMS (e.g. Oracle) will be an advantage
  • Possession of professional IT certifications will be an advantage