Job Description:
Requirements:
- Identify suspicious transactions/ activities via AML systems
- Undertake investigations into any suspicious transactions reported by both internal and external customers
- Escalate potential true match to supervisors for detailed investigation
- Conduct outreach call and follow up customers' inquiries in English, Mandarin and Cantonese
- Shift duty required
Requirements:
- 1-2 years relevant experience in banking industry, transaction monitoring or customer services, experience in serving financial institution in Hong Kong is preferable
- Good command of both written and spoken in English and Chinese (Cantonese); fluent in English, Mandarin and Cantonese speaking
- Knowledge in understanding AML or transaction monitoring or CDD/KYC requirement
- Ensure the tasks are done in a timely and correct manner, willing to work under pressure and over-time work
- Strong customer services mindset with problem solving skills
- Good team player, positive and energetic
Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidentiality and solely used for recruitment purpose.
