Outbound Call Representative (OCR)

Location: Hong Kong S.A.R
Job Type: Contract
Industry: Retail & Corporate Banking
Reference: 33767_1618480263
Job Published: April 15, 2021

ABOUT THE CLIENT

Our client is a vibrant virtual bank in Hong Kong with strong partnership with well-established corporations in banking, investment management, corporate financial advisory services, etc.

DUTIES

  • To conduct outbound calls to our customers (loan application) to handle their enquiries proactively and to facilitate them to proceed to next steps till loan drawdown
  • To conduct outbound telemarketing activities to cross-sell Personal Loan products to customers to achieve business goals and objectives

REQUIREMENTS

  • At least 1 years of telemarketing experience in cross-selling personal loan products
  • Good command of English, Cantonese and Mandarin
  • Strong commitment to delivering quality customer service

Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.