IT Support - Helpdesk/End User, Banking (Few headcounts!)

Location: Hong Kong
Job Type: Contract
Industry: 資訊科技
Reference: 34639_1698910988
Job Published: 2023年11月02日 15:43

IT Support Engineer


  • Perform hardware and software customization and configuration setup
  • Support all OA applications
  • Apply the latest software patches or upgrade software versions
  • Maintain the inventory records of workstations, day-to-day PC administration and desktop services
  • Use system for call logging and reporting
  • Answer internal customer's queries and take quick actions to shoot the troubles
  • Provide IT part training in new hire orientation
  • VMware backup and restore.
  • Ad-hoc support is needed during weekend or holidays


  • Minimum 3 working years experience on helpdesk services and Server Administration.
  • Desktop / Laptop/ Microsoft Server troubleshooting skill, Good knowledge of MS domain, active directory , GPO, Basic know-how on patch management
  • Familiar with Email System, such as Microsoft Outlook, Teams, Support Windows OS, Mac, Office 365, Teams, Sharepoint and firewall.
  • Good communication skill and customer oriented
  • Conference Meeting ad hoc Support (hardware and software support)
  • Immediately available is definitely an advantage