Support System Analyst (International Bank)

Location: Hong Kong
Job Type: Temp-To-Perm
Industry: 資訊科技
Reference: 34447_1682766451
Job Published: 2023年04月29日 19:07


Our client is a multi-national bank and is looking for a Support System Analyst to join its team with regional exposure.

The incumbent will support its corporate banking platform which is developed using up-to-date technologies by the regional teams.


  • Handle issues raised in JIRAs by providing the root cause analysis and estimating the works
    required for fixing or new development
  • Monitor the closure of JIRAs
  • Provide the 7x24 support to the worldwide L3 for the critical production issues
  • Be prepared to be available for call on duty in case of critical incident which requires quick fix
    or immediate technical investigation
  • Be prepared to work on shifts including evening, weekends and holidays
  • Follow-up on application quick fixes
  • Handle non-program change package delivery such as SQL fix.
  • Assess risks and propose suitable actions


  • Analytical skills to identify root cause of issues
  • Good communications in English to understand and explain the issues
  • Client facing and able to work towards the mission
  • Team player to collaborate and share
  • In-depth knowledge on:
    - JAVA
    - Hibernate
    - Spring Boot
    - Micro-service architecture
    - IBM MQ series / Active MQ
    - Performance analysis skills
  • Basic knowledge on:
    - Oracle database
    - Unix AIX / Linux
    - CD/CI tools: GIT / Jenkins
    - Build tools: Maven / Node.js
    - Web development skills: Angular 8 / HTML / Javascript / CSS / XML
    - IDE: Eclipse / Intellij
    - Internet security concept
     Agile methodology