PURPOSE OF POSITION:
Responsible for the implementation, configuration and support of Corporate office solutions to fulfill the required service level.
KEY DUTIES:
- Solid working experience in supporting Windows client workstations (e.g. Win7, Win10)
- Solid working experience in supporting mobile solutions (e.g. MDM, MAM, Mobile phone and tablet)
- Experience in managing corporate clients' machines via central management system (e.g. SCCM, EPO)
- Experience in Avaya PABX system and MS Teams Room will be an advantage
- Experience in supporting endpoint security protection software (e.g. Anti-Virus, Device Control, Whitelisting, Sandboxing)
- Experience in supporting client software (e.g. MS Office, packaging software)
- Knowledge in advanced client tools (e.g. Video conferencing, secure instant message
REQUIREMENTS:
Knowledge, Skill & Attributes
- Experience in Inventory and Asset Management
- Experience in Secure File Transfer System
- Solid experience in server and system software products
- Work independently, good analytical and problem-solving skills
- Good team player, self-motivated, good communication skills
Academic and Professional Qualification
- Diploma/High Diploma in Information Technology or related disciplines
- Certification in MCSE, CCNA will be advanced
- Holder of MCSE/MCSA/MCITP or relevant certifications is preferred
- Holder of ITIL Certification will be an advantage
Training and Relevant Experiences
- 2-8 years in-depth experience in End User Services and solutions Banking or Financial Services experience will be an advantage
- Microsoft, VMWare and ITIL Training will be an advantage
- Candidates with less relevant experience will also be considered
Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidentiality and solely used for recruitment purposes.
